Returns & Exchanges

At Altis Power Sports, we want you to be fully satisfied with your gear; if your purchase doesn't meet your expectations, you can return or exchange it within 30 days of delivery. All items must be in original, unworn condition with tags attached to be eligible for a full refund.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Package Your Items

Securely pack the products in their original packaging, ensuring all protective inserts and hangtags are included to prevent damage during transit.

3

Ship It Back

Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5-7 business days to your original payment method.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing